Refund policy

At Amora, every piece is handmade with care, and we want you to love what you receive. Because our products are made-to-order and handcrafted in small batches, we do not offer returns, exchanges, or refunds for reasons such as change of mind, incorrect size expectations, or personal preference.

Damaged or Defective Items
If your order arrives damaged, defective, or different from what you ordered, we're happy to make it right — but you must let us know within 3 days of delivery.

To be eligible:

• Contact us within 3 days of the delivery date shown in your tracking
• Share clear photos or videos of the damaged or defective item, including the packaging
• Keep the product unused and in its original packaging until the claim is resolved

Once approved, we will offer a replacement of the same product (subject to availability) or store credit. We do not process refunds to the original payment method outside this window.

What is not covered

• Requests made after 3 days of delivery
• Change of mind, sizing, or color preference
• Minor variations in handmade stitching, fabric grain, or color due to the handcrafted nature of the product
• Items damaged after delivery due to misuse or improper care

How to report a damaged item
Email us at hello@miamora.in with your order number, photos, and a brief description within 3 days of delivery.